Private Security Level 3 and 4
Sign up for Client Portal to schedule appointments, upload forms, and make payments.
Read ALL INSTRUCTIONS before attempting to schedule your evaluation.
1. Click the "CLIENT PORTAL SIGNUP LINK" at the bottom of the page and sign up.
2. Click "FORMS" and fill out your intake packet.
3. Click "APPOINTMENTS" then click New Appointment and follow the prompts.
Appointments are at 9am, 12noon and 3pm. You will book a 1-hour slot, but THE APPOINTMENT WILL LAST 3 HOURS
4. Click "DOCUMENTS" and upload the required PSP-13 form.
The "Applicant Information" section of the PSP-13 must be FILLED IN.
Payment for Security Officer Evaluations:
Unless your agency is paying us directly, you must self-pay the full fee for your evaluation before your appointment is confirmed.
To self-pay: Click "BILLING" then Manage Payment Methods, enter your credit card.
Once your appointment is confirmed, you will receive a confirmation notification, and your card will be charged.
2. Click "FORMS" and fill out your intake packet.
3. Click "APPOINTMENTS" then click New Appointment and follow the prompts.
Appointments are at 9am, 12noon and 3pm. You will book a 1-hour slot, but THE APPOINTMENT WILL LAST 3 HOURS
4. Click "DOCUMENTS" and upload the required PSP-13 form.
The "Applicant Information" section of the PSP-13 must be FILLED IN.
Payment for Security Officer Evaluations:
Unless your agency is paying us directly, you must self-pay the full fee for your evaluation before your appointment is confirmed.
To self-pay: Click "BILLING" then Manage Payment Methods, enter your credit card.
Once your appointment is confirmed, you will receive a confirmation notification, and your card will be charged.
If you encounter scheduling issues, email [email protected] or call (512) 704-8349
Cancellations and Rescheduling
You may cancel or reschedule your appointment up to 24 hours in advance through the Client Portal. Changes made less than 24 hours before your appointment will incur a $100 late cancellation fee. Missed appointments will incur a $100 No-Show fee.
Failure to complete all necessary forms and upload all required documents can result in cancellation of your appointment.